MARKVICENTE Email: Dubai:055283-9873 Location:DIFCArea,Dubai-UnitedArabEmirates SUMMARY: Myexperienceencompassesmorethan13yearsofmanagingprojectsandpeoplebothintheUnitedStatesandChina,includingabriefbutexcitingstintasanentrepreneur,givingmevaluableskillsandexperiencethatwillsupportanddeveloptheimportantpeopleassetswithprofessionalism,ethicsandbusinessgrowth.Myexperienceworkingabroadhelpedmedevelopamoreinclusiveandempathicstyleofleadershipthattranscendslanguageandculturalbarriers.Finally,mypassionhasalwaysbeenworkingwithpeople,helpingemployeesrealizetheirfullpotentialbyempoweringthemandcraftingapositiveculturebackedwithcreativeprograms,trainingandinclusiveleadership,resultinginarobust,flexibleandproductiveteam. * * * * * * * * EXPERTISE: DaytoDayHROperations,StrategicHRDPlanning,JobEvaluationandPayStructure,OrganizationalDevelopment,EmployeeRelation,SuccessionPlanning,TrainingandDevelopment,RecruitingandRetention,PerformanceManagement,ProgramManagement,BudgetandCostControl,D&IPractitioner.ThoroughgraspoftheIslamic(Shari’a)andUAELaborLaw. * * * * * * * * EMPLOYMENTHISTORY: EarthlyElements(Beijing) (November2013–Present) Position:HRGeneralist(amongotherthings) Foundedthebusinessaftermy6yearsasHRforGoodTechnology(seebelow)–myaimwastoprovideanallnatural,environmentallyfriendlysoapproducttoaniche(marginalizedgroup)customerbaseinBeijing.Besidesmanagingthesmallmanpowerinvolvedintheproductionofsoap,Iwasinvolvedinallaspectsofthebusiness,including,customerservices,sales,marketing,financeandlogistics. SinceIamnolongerinBeijing,EarthlyElementsisnowintheprocessofgettingacquiredbymybusinesspartner,givingmethefreedomtocontinuemyHRcareerinDubai,UAE. MyRESPONSIBILITIES: - HR:handledtheentirehumancapitalmanagementthatincludesrecruiting,training,payroll,maintainedrecords/files,locallabourlawcompliance,andlocaltaxcompliance. - SalesandMarketingr:personallyhandledcustomerserviceandbuiltrelationshipswithbusinessownerswithinthecommunitytoadvertiseandincreasesales. - SocialAppMarketingStrategist:usedpopularChineseappstoreachouttothecommunitytogenerateawarenessandsales. - BusinessRelationsSpecialist:forgedandmaintainedbusinessrelationshipsthatincludesclubowners,restaurantmanagers,businessexecutivestogetsupportandsales. - Budgeting,QualityControl:ensuredfundsarehandledproperly,employeesarecompensatedandtrainedonqualitymaintenancetomakesureproductsareofthehighestqualityatalltimes. - ShippingandLogistic:maintainedrelationshipwithlocalshippingcompaniestokeepcostdownandmadesureordersareshippedonatimelymanner. * * * * * * * * GoodTechnology(nowBlackberry)-BeijingandTianjin,China (July2007–August2013) Position:HRGeneralist(DirectlyreportedtotheHRMgr.intheUS) Goodtechnologyisacomprehensivesecuremobilitysolutionscompany,withcustomersfrom5000organizationsin180+countriesincludingFortune100leadersinthebanking,healthcare,insurance,retail,government,defenseandaerospace. InitiallyhiredasCorporateTrainingManager,IwasintegratedintotheHRdepartmentwithinafewmonths.AsHRGeneralist-ManagerIhelpeddevelopaChineseteamthatisstable,robust,flexible. ACHIEVEMENTS/Responsibilities: - ContributedindevelopingaHumanResourceManagementandDevelopmentPlanthatcoveredrecruitment,training,employeeengagementandbudget.ThiscomprehensiveplanwasdesignedwithseniormanagementandstakeholdersbothinChinaandtheUS,alignedwiththecompany’sbusinesstargets. - Successfullyfacilitatedthecompany’srestructuringandright-sizinggiventhecountry’seconomicsituationin2008&2009.TheStrategicHumanResourcePlanningallowedforminimaloperationalinterruption,smoothtransition,successfulretentionofemployees. - DesignedaTrainingandDevelopmentProgram-OverallCommunicationandLeadershipskillsimprovedbyatleast50%,Englishproficiencyincreasedby30%leadingtosmootherandmoreefficientcollaborationbetweenChinaandtherestofglobalteam. - WorkedwithunitmanagersinplanningTeamBuildingactivitiesforeachdepartment,coordinatewithrelevantvendors,restaurants,hotelsandtransportationarrangementsensuringsmoothflowofactivities. - Topromotecivic-mindednessandsocialresponsibility,IdesignedanEmployeeVolunteerProgramthatgaveemployeesasenseoffulfilmentoutsideoftheoffice,strengthenedemployeemoraleandloyaltywhilehelpingtheneedychildrenofasmalltowninGhuizhou,China.Itisnowentirelyemployeedriven. - BuiltacomprehensiveRecruitmentandRetentionProgram–involvedallstakeholders(countryGM,linemanagersandteamleaders)creatingamorerefinedprocesswithhighaccountabilityoneveryoneinvolved.TheredesignedRecruitingProgramstreamlinedtherecruitingprocess,successfullyhiringtherightcandidatewithin1month.Involvedintheinterviewprocess,interviewdesignandactualinterview,includingNewHireOrientationandExitInterviews - BuiltanEmployeeEngagementProgramthatincreasedconfidenceandtrustbetweenmanagementandtheirteams.Theprogramledtothesuccessfulretentionofallemployeesduringandaftertheglobalfinancialcrisis,programssuchas:KidsDay–adaywhenchildrenofemployeesareinvitedtotheofficetoenjoyfoodandkidfriendlyactivities–ararecompanyactivityinChinaatthetime-TheGoodBulletinBoard–managedandmaintainedabulletinboardthatpromotesdiversity,healthandsafetyofemployees,itisaninformationspotforanyrelevantnews(holidays,laborlawchanges,etc) - AsDiversityandInclusionadvocate,IcreatedaCulturalCompetencyProgramthatfosteredbetterunderstandingbetweenChinaandtheWestthatpavedthewayforamoreefficientcollaborationbetweenengineers.TheprogrambridgedculturalgapsbetweenEastandWest,promotedbetterunderstandingandincreasedefficiencyandproductivity. - ManagedandhelpeddesignQuarterlyandAnnualEmployeeAssessmentPrograms,toassessemployeeperformanceandadjustbonusandwagecompensationbasedontheresults,identifiedareasofimprovementandbuiltproposalstoaddressweaknesses. - DraftedafullEmployeeHandbookdesignedforChinaincompliancewiththeChineseLaborLaw. - HandledEmployeeGrievances,followedcompanyguidelines,wroteandfiledreports,andsettledissueswithsatisfactoryresults. - ManagedHRvendors(Payroll&Benefits,EmploymentAgencies,TrainingConsultants&TravelAgencies)andensuredallservicesaredeliveredwiththehighestservicelevel.Negotiatedadditionalbenefitsandservicepackageatlowrates. * * * * * * * * SummitConstructionServicesGroup-WhitePlains,NewYork (October2005–March2007) Position:AssistantProjectManager DirectReport:CEOandProjectManager SummitConstructionisaGeneralConstructionandConstructionManagementfirmthatcatersmainlyinWestchesterCountyandNYCareas.Jobsvaryfromschoolrenovationstonewmulti-storystructures.AnnualsalesUSD120million. AsAsst.ProjectManager,Iwastaskedtoensurenewandon-goingconstructionprojectsrunsmoothly,troubleshootwhennecessaryanddealwithallstakeholdersintheconstructionprocesswiththeultimategoalofsatisfyingcustomersandfinishingprojectsontime. Responsibilities: - Representedcompanyinbidmeetings/submissions/awardingofcontractstosub-contractors.Thisinvolvedattendingmeetingswithcontractorstoensurebidaccuracyandfairness.Astherepresentative,IconsistentlydressedforsuccessandmadesureIwasupdatedwiththelatestinformationonon-goingprojects,whichthenattractedprospectiveclientsandgainednewbusiness. - Coordinatedscheduleswithclient,architects,engineersandsub-contractors-thishelpedeachstakeholdermanagetheirscheduleeffectively,keepingeveryonewellinformedthatresultedinsmoothandtimelyexecutionoftheirpartintheconstructionprocess. - Managedpurchaseorders,madenecessarychanges,reviewed/approvedinvoicepayments-madesuredetailsareaccurate,andchangesarerelayedtoallstakeholdersbeforeinvoice/documentsleavetheoffice,avoidingredundancyultimatelysavingtimeandmoney. - Conductedfinancialanalysisandpreparedreportsestimatingthecostofnewconstructionprojectsandrenovations.Workedcloselywithseasonedprojectmanagerstoensurenumbersarecompetitive. - Developedandmaintainedprojectcostreportsandschedule.Thisimportanttaskensuredtransparencyandkepteveryoneabreastoftheexpenses,givingmanagersthechancetomakeadjustmentsbeforeit’stoolatetomaximizeprofitsandavoidfinancialloss. - Preparedconstructionstatusreportsandmonitored/updatedconstructionschedule,givingmanagersan“ataglance”viewoftheprojects,allowingthemtomakeadjustmentsasneededandavoidingoverlapsandunnecessarylossoftimeandmoney,maximizingprofitmargins. * * * * * * * * CentralSteelBuildingSystems,Inc. (Louisville,GA) (July2001–Sept2005) Position:ProjectManager DirectReport:CEO/President CentralSteelisanSMEfamilyownedbusiness,andisoneoftheleadingmanufacturersofsteelbuildingsinthesoutheastUS.Projectsincludeairplanehangarsforsmallandlargeaircrafts,shoppingmalls,cottongins,industrialgradecranesandresidentialtrusses,tonameafew,withannualsalesrevenueofuptoUSD40million. AsProjectManager,itwasmyjobtosell,design,andmanagetheentirebuildingprocessfromthedrawingboardtogivingthecustomersthekeystotheirnewsteelbuilding.Iwastheright-handmanoftheOwnerofthecompany–entrustedtosmoothlyruntheentirebusiness. Responsibilities: - EstablishedacloseworkingrelationshipwiththeOwner,ShopForeman,shopandconstructioncrewstoensuresmoothprojectdelivery.Therelationshipbecamethebackboneofasuccessfulprojectexecutionthatultimatelyresultedinprojectsmeetingdeadlinesandhappycustomers. - Developedanefficientandsimplesalesprocessthatmadeitveryeasyforcustomerstounderstandourproductsandservices,whichledtoasuccessfulwordofmouthmarketingcampaigncourtesyofsatisfiedcustomers.Salesincreasedby20%annually. - Workedcloselywiththeshopforemantoensuresteelstructuresarebuiltaccordingtospecifications.Myunprecedenteddailytripstotheshopareatogreettheshopcrewcreatedahappyenvironmentthatboostedproductivity,witheveryonemakingsure“Mark”issatisfiedwiththeirwork. - Developedandmaintainedaspecialrelationshipwithvendorsandsuppliers.Thestrongrelationshipbuiltontrustandgoodrapporthelpedthecompanygetthelowestpriceandmeetdeadlinesonmanyoccasions. - DesignedaLogisticsProcessthatsyncheddeliveryofmaterialsfromin-housesteelframestovendor/supplier,savingthecompanyaconsiderableamountofmoneyasitavoideddelays. - Ensuredallinvoicesareaccuratebeforeinvoicesweresenttocustomers. - AsQualityAssuranceofficer,Imadesureallsteelframesandsheetmetalsareperspecifications,withhighquality.OnconstructionsitesImadesurethebuildingsaredamageanddefectfree–thisqualityconscious - Managedfieldinventorylevelsandgeneratedrestockingorders,madesurematerialsareavailabletoavoiddelaysandfinancialloss. * * * * * * * * TheVisitingNurseServiceofNewYork–Flushing,NY (Nov1999–Dec2000) Position:AdministrativeAssistant (Part-timeVolunteer) DirectReport:SocialWorker TheVNSofNYisanot-for-profitorganizationthatprovidesin-homenursingcare,therapyandhospiceandpalliativeservicestoNewYorkersofallagesandbackground. Asanintern,myjobwastoassisttheSocialWorkerwithdailytasks,mainlytohelpwithdocumentprocessing,lightphonecallstoclients,caregivers&nurses. Responsibilities: - Providedalladministrativesupporttoateamof3SocialWorkers - Maintainedcorporateandpersonalcalendarofthesocialworker. - Facilitatedaccessibilityandopenlinesofcommunicationbyactingasanin-between/messenger/representative. - Organizeandcoordinatemeetingsandsitevisits. - Scheduledmeetings,telephoneconferencesandappointments - Prepareexpensereportsandcompletespecialprojectsasrequested * * * * * * * * OtherWorkExperience:Part-timeatMcDonaldsCorporationandTransworldEntertainmentGroupfrom1996-1999 * * * * * * * * EDUCATION HunterCollege-CUNY-BAinEconomics June2001 TEFL/TESOLCertified–InternationalTEFLTESOLTraining March2007 CatalystX:ILX1InclusiveLeadershipTraining:BecomingaSuccessfulLeader May2015 *HRCERTIFICATIONS* • StrategicHRDPlanning-BusinessMakerAcademy July2014-Certificate • OrganizationalDevelopment–BusinessMakerAcademy July2014-Certificate • MiniMBAforHRProfessionals–ArivaAcademy Nov2014–Certificate SelfStudyoftheUAELaborLaw–FederalLawNo.8 May2015 SelfStudyofRegional(MiddleEast)LaborLaws(Islamic/Shari’alaw): May2015 CORPORATESOCIALRESPONSIBILITYINISLAMICLAW:LABORANDEMPLOYMENT By:RadwaS.Elsaman–YonseiLawJournal,Vol.2No.1May2011 VOLUNTEER/Other: -TheLoveYourselfOrg. ChangeAgentHIVCounselor(Volunteer)–ResearchInstituteofTropicalMedicine Dec2014–Certificate -TheBoweryMission,NewYork,NewYork Volunteer–fooddistribution-from1997-2001 -YorkvilleFoodPantry,NewYork,NewYork Volunteer–fooddistribution-from1997-2001 SKILLS ComputerSkills: - MSOfficeSuite - AutoCAD - GoogleDocs Competencies: - Adaptable - Analysis/ProblemAssessment - Communication(oralandwritten) - CustomerSatisfaction - DelegationofAuthorityandResponsibility - FormalPresentation - InformationMonitoring - Initiative - Negotiation - PlanningandOrganizing - QualityOrientation(AttentiontoDetail) - Resilience - SafetyAwareness - Teamwork/Collaboration Languages: - English(Native,Bi-linguallevel) - Chinese(Elementary–beginnerconversationallevel) - Tagalog(Fluent–working/businesslevel) - Arabic(Beginner) OtherSkills: - Eventsorganizer(birthdays,weddingsandsmallgroupevents) - Amateurpastryandfusioncuisinechef. - Soapmaker ProfessionalandPersonalReferences:Availableuponrequest AdditionalInformation: Availability:Availableimmediately Visa: visafree(UScitizen) |
